A 99.9% Server Uptime
We’ve built our shared website hosting platform using stable hardware components and significantly tweaked software. Our sysadmins have installed a modified version of SELinux on each of our physical servers to ensure maximum safety and dependability. We have installed a number of denial–of–service prevention tools together with highly effective firewall software to make sure our internal network is impregnable and safe.
All our shared website hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
In order to deliver an outstanding hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, regardless of which data centers you opt for: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to lower all potential risks with our cloud hosting packages and irrespective of the fact that our company provides topflight customer support, there are occasions when the customer simply isn’t satisfied with what we have to offer. Or he wants to upgrade to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, you will receive your money back.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a reply, you are aware of how annoying this can be, even more so when your website is on the line. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be at your disposal and they will reply to you in less than sixty minutes. And the best thing is that their average ticket response time is just twenty minutes!