Help and support Channels

  • Video Tutorials
  • Video Guides

  • You can instantly learn how to use our ConStom.de L.Kaluza Control Panel by using our in–depth video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply you with an intuitive Frequently Answered Questions section where you can get answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is at your service 24 hours a day to answer your technical queries. Expect a solution within max 60–minute after you have posted your ticket.

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Types of Help

  • Shared Hosting Support
  • Shared Website Hosting Support

  • If you have problems making use of our shared website hosting services or would like more resources for your web pages, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Assistance

  • Want some help handling the SolusVM admin interface? Your VPS is causing problems? Inform us, we will be prepared to help.

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  • Dedicated Hosting Support
  • Dedicated Hosting Guidance

  • We’ll be present round the clock to help you out with any given server administration procedure or to help you improve the active set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user friendly and convenient to use. But if, at any moment, you require help, you can depend on our 24/7 tech support service.
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