Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you can find an in–depth Help section featuring heaps of educational articles and commonly asked questions. They are contributed by our support team of proficient technicians. Simply fill in your question and our smart system will give you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • For those of you who want to discover how to fix a typically experienced issue by watching an instructional video clip, we have added a collection of video tutorials to our Hosting Control Panel. All the instructional video clips are brief and simple to grasp. They offer step–by–step presentations of different site management activities.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client support service with a sixty–minute support ticket response guarantee. A team of professional support engineers will be at your disposal to answer all the questions that you could have. During non–busy periods, an answer will be supplied within just twenty minutes.