Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support on time is our main priority, so we back up each shared website hosting plan with a one hour ticket response warranty. When you post a ticket or post an email, our user technical support staff will do all they could do to provide the most satisfactory remedy for your problem and to offer you assistance quickly.
A Top–quality Support Service
Get in touch with us every time necessary. Our staff of consultants will be on the web for you 24x7x365 to react to all your enquiries and to sort out any concern you might have. You are able to open a support ticket from your Hosting Control Panel or drop an e–mail message whenever. In addition, on business days, you can easily call us or work with the live chatting option.
An Intuitive Help Section
If you need help while working on your online projects within the Control Panel, you could always just click the Help key and find your problem in the list of articles or blog posts that will appear. We have also turned lots of the posts into educational videos. The listing of instructional videos will load if you select the Videos button present in the top right angle.