Q: What does the website migration service include? Will my website be safe?
A: If your present web hosting provider can no longer fulfill the needs of your web site, or if you suffer from continual downtime, or if you are forced to wait for hours for the customer care team to get back to you, it might be a good idea to swap your web hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your future provider. At ConStom.de L.Kaluza, we understand that this can be difficult and time–consuming. That is the reason why we’ll accomplish all that for you for free!Our experienced technical staff members will migrate your site content from your present provider to us. Our techs have plenty of experience migrating web sites and can take care of anything – from a regular WordPress–based blog or Joomla™ CMS–driven web site, to a very elaborate, custom–made web app.
Q: How long will the web site migration process take?
A: We try to implement all web site migrations as quickly as possible. Still, we don’t have a fixed time frame for website migrations. There are certain variables that you need to take into consideration – the mere size of your website and the workload of our website migration team, etc. We constantly try to perform each migration in less than 48 hours. With smaller–sized web sites, our staff typically manages to finish in less than 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We do not gather any information that is sensitive. We will require, however, the login information for your present web hosting account and the name of the website that you’d like to move.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my web site?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. When we are done with the transfer, your web site will be configured to work on our system and we’ll ask you to preview it. If it is working properly, all you will need to do is modify the NS records associated with your domain. Your website will be migrated over to us without any downtime.
Q: Will my present web hosting provider need to do anything?
A: No. We’ll never get in touch with your hosting provider about anything. They won’t be aware of the website migration either.
Q: Which web hosting providers can you migrate web content from?
A: We support all Linux–based hosting platforms. Essentially, if we can get access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.